Employee Relations Management
Build healthy workplace relationships — handle grievances, discipline and conflict fairly and lawfully.
Created by Shalini Gupta, HR Business Partner
What you'll learn
- Handling grievances fairly
- Running workplace investigations
- Resolving conflicts
- Improving employee engagement
Course curriculum
9 modules · 58 lessons · 2,100 minPlanned outline shown above (sample metadata). The detailed module and lesson list for this course hasn't been published yet.
Description
Build healthy workplace relationships — handle grievances, discipline and conflict fairly and lawfully.
What this course covers: employee relations frameworks, grievance handling, disciplinary procedures, workplace investigations, conflict resolution and mediation and engagement and retention.
Skills you will build: handling grievances fairly, running workplace investigations, resolving conflicts and improving employee engagement.
Practical applications: HR operations in growing companies, people-management roles and HR policy design.
Who should take this course: HR generalists, HR business partners and team leaders. It suits learners who already know the basics of human resources.
Learning outcomes: by the end of the course you should be able to apply employee relations frameworks and handling grievances fairly in your own work, and know which areas to practise next.
Requirements
- Basic knowledge of human resources
- A computer with internet access
Your instructor
Shalini Gupta
HR Business Partner · 14+ years of experience
Shalini Gupta is a hr business partner with 14+ years of experience in human resources. Shalini teaches recruitment and selection and onboarding with practical, step-by-step examples.
Reviews
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Siddharth A. 4.5/5 Sample review
The section on disciplinary procedures was explained step by step, and the examples made workplace investigations much easier to follow. Practical, India-relevant examples on payroll and compliance.
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Ishaan K. 5.0/5 Sample review
Employee Relations Management covered grievance handling in more depth than I expected. The pace was right for my level. Interview scorecards from the course are now part of our hiring process.
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Aarav M. 5.0/5 Sample review
Well organised. Revisiting the grievance handling part a second time really helped it click. The engagement ideas were easy to roll out with my team.
Sample reviews are illustrative demo content, not verified purchases. Ratings from learners will appear here once submitted.
