Tech Support Fundamentals

What you'll learn

• Deploying applications to the cloud
• Containerising services
• Automating deployments
• Troubleshooting infrastructure
• Understand infrastructure as code
• Understand monitoring and cost management

Planned outline shown above (sample metadata). The detailed module and lesson list for this course hasn't been published yet.

Description

Master tech support fundamentals with hands-on projects, real-world examples, and expert guidance designed for technology courses learners.

What this course covers: Tech Support Fundamentals works through infrastructure as code, monitoring and cost management, Linux administration and core cloud services: compute, storage and networking.

Skills you will build: containerising services, automating deployments and troubleshooting infrastructure.

Practical applications: hosting scalable web applications, DevOps and platform engineering and IT infrastructure operations.

Who should take this course: developers, system administrators and IT professionals moving into cloud and DevOps roles. It is designed for learners with solid experience in cloud and DevOps who want advanced, in-depth practice.

Learning outcomes: by the end of the course you should be able to apply infrastructure as code and containerising services to your own work or projects, and know which areas to practise next.

Requirements

• Solid working knowledge of cloud and DevOps
• Comfort with intermediate concepts
• A computer with internet access

Your instructor

• D
  Dev P. ★★★★★ 4.0/5 Sample review

  Tech Support Fundamentals covered Linux administration in more depth than I expected. The pace was right for my level. The Docker to Kubernetes progression was well paced.

• T
  Tanya R. ★★★★★ 4.0/5 Sample review

  The section on monitoring and cost management was explained step by step, and the examples made Linux administration much easier to follow. Clear explanations of networking basics that most courses rush through.

• S
  Sameer F. ★★★★★ 4.0/5 Sample review

  Clear structure from infrastructure as code through to monitoring and cost management. I'd like a few more practice tasks, but overall very useful. Hands-on labs gave me the confidence to manage our cloud setup at work.

Sample reviews are illustrative demo content, not verified purchases. Ratings from learners will appear here once submitted.