Medical Office Administration

What you'll learn

• Running a medical front office
• Maintaining accurate records
• Handling billing and insurance
• Communicating with patients

Planned outline shown above (sample metadata). The detailed module and lesson list for this course hasn't been published yet.

Description

Manage the front office of a clinic or medical practice — appointments, records, billing and patient communication.

What this course covers: appointment scheduling, medical records and documentation, patient registration and communication, medical billing basics, insurance and TPA processes and confidentiality and professional conduct.

Skills you will build: running a medical front office, maintaining accurate records, handling billing and insurance and communicating with patients.

Practical applications: hospital and clinic administration, medical coding and billing and health IT projects.

Who should take this course: front-office staff, medical receptionists and career starters in healthcare. No prior experience is needed — the course starts from the basics.

Learning outcomes: by the end of the course you should be able to apply appointment scheduling and running a medical front office in your own work, and know which areas to practise next.

Requirements

• No prior experience required
• A computer with internet access

Your instructor

• K
  Kavya S. ★★★★★ 4.5/5 Sample review

  Clear structure from patient registration and communication through to medical billing basics. I'd like a few more practice tasks, but overall very useful. Helpful overview of EHR workflows for non-technical staff.

• V
  Vihaan T. ★★★★★ 4.0/5 Sample review

  Good balance of theory and practice. The medical records and documentation lessons helped me apply maintaining accurate records in real situations. Quality indicators were explained with practical hospital examples.

• P
  Pranav D. ★★★★★ 5.0/5 Sample review

  I joined to get better at running a medical front office. The practical exercises on appointment scheduling were exactly what I needed. The coding practice questions were very useful.

Sample reviews are illustrative demo content, not verified purchases. Ratings from learners will appear here once submitted.