Healthcare

Healthcare Operations Management

Apply operations management to healthcare: capacity planning, process improvement and supply chain.

4.5★★★★★(26 reviews) 170 learners 14 modules · 120 lessons · 2,100 min Advanced English

Created by Dr. Arun Prasad, Health Informatics Specialist

What you'll learn

  • Planning healthcare capacity
  • Reducing waiting times
  • Improving clinical processes
  • Tracking operational KPIs

Course curriculum

14 modules · 120 lessons · 2,100 min

Planned outline shown above (sample metadata). The detailed module and lesson list for this course hasn't been published yet.

Description

Apply operations management to healthcare: capacity planning, process improvement and supply chain.

What this course covers: capacity and bed management, lean and Six Sigma in hospitals, OPD and OT scheduling, medical supply chain, operational KPIs and dashboards and cost control.

Skills you will build: planning healthcare capacity, reducing waiting times, improving clinical processes and tracking operational KPIs.

Practical applications: hospital and clinic administration, medical coding and billing and health IT projects.

Who should take this course: hospital managers, operations professionals and healthcare consultants. It is designed for learners with solid experience in healthcare management.

Learning outcomes: by the end of the course you should be able to apply capacity and bed management and planning healthcare capacity in your own work, and know which areas to practise next.

Requirements

  • Solid working knowledge of healthcare management
  • A computer with internet access

Your instructor

AP

Dr. Arun Prasad

Health Informatics Specialist · 13+ years of experience

Dr. Arun Prasad is a health informatics specialist with 13+ years of experience in healthcare management. Arun teaches healthcare systems and workflows and patient safety and quality standards with practical, step-by-step examples.

Reviews

  • S
    Shreya C. ★★★★★ 4.5/5 Sample review

    Healthcare Operations Management covered OPD and OT scheduling in more depth than I expected. The pace was right for my level. The coding practice questions were very useful.

  • S
    Sanjana D. ★★★★★ 4.5/5 Sample review

    The section on lean and Six Sigma in hospitals was explained step by step, and the examples made OPD and OT scheduling much easier to follow. Quality indicators were explained with practical hospital examples.

  • C
    Charu O. ★★★★★ 4.5/5 Sample review

    I joined to get better at planning healthcare capacity. The practical exercises on capacity and bed management were exactly what I needed. Helpful overview of EHR workflows for non-technical staff.

Sample reviews are illustrative demo content, not verified purchases. Ratings from learners will appear here once submitted.

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